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Positives: Patient, consistent, communication with both builders and agents
Response from Kerley Family Homes April 27, 2024
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Positives: Quality built home, price Show more Comments: We love our Kerley home. The quality in the construction and the value is clear. We were able to buy early on and pick some of our own options. We would absolutely recommend Kerley Family Homes. Show less
Response from Kerley Family Homes April 27, 2024
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Positives: The whole process was seamless, and I am beyond happy with my new home! Our builder was very helpful and attentive. I felt that we were in good hands from beginning to end. Show more Negatives: I truly have no negatives, my experience was very pleasant! Comments: I would recommend Kerley Family Homes to anyone who is looking for an honest builder who offers quality work at a great price. Show less
Response from Kerley Family Homes April 27, 2024
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Positives: Not having to worry about yard Maintenace has been a great plus! Show more Negatives: We have been very happy. Comments: My teenagers have loved the loft space for them to hang out with friends. Show less
Response from Kerley Family Homes April 27, 2024
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Positives: Location and purchase price Show more Negatives: Substandard workmanship and customer service Comments: As HOA pres, and owner I feel compelled to speak out. Kerley built the final 40 townhouses in 2017. Since then the sheer volume of complaints is both alarming and should be concerning to everyone. Complaints started to flood in almost immediately after numerous owners purchased. In short, Poor workmanship, persistent leaks, damage to personal property, interior walls and flooring, burst pipes, exterior utility closet separating from the exterior wall of a home, sinkholes, faulty gutters and/or gutter not attached at all, faulty roof construction causing leaks, and many more. Buyer beware! Show less
Response from Kerley Family Homes April 27, 2024
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Positives: Show more Negatives: House Flooded Comments: May 8, 2016. First Floor Flooded 8 months after I purchased the home new in October 2015. Extremely dissatisfied with Kerley's response to it. In particular, Pat the warranty person. Show less
Response from Kerley Family Homes April 27, 2024
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