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2.5/5 Overall Score
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2 Reviews
May 28, 2020
Positives: Quiet Neighbourhood Negatives: Exorbitant Move-Out Charges, Parking Issues, No Valet Trash Comments: The move-out experience was horrible and negated the good things, if any, we had to say about the community. They will charge exorbitant fees upon moveout which includes $350 for carpet replacement with a couple of minor usual spots and $175 for deep clean which is separate, including various other fees. Please don't fall into the trap if they offer lower security deposit initially, they will recover everything like crazy in the end! In a similar rent range, there are various other communities like Pearl Lantana which offer better services, hence you might be better off signing a lease elsewhere.

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Windsor Communities responded to this review: August 12, 2020

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July 22, 2019
Positives: Chad was great to work with. Negatives: Management is TERRIBLE Comments: My fiancee and I lived at Windsor for 1.5 years. At the beginning, it was great as it was still under the Hanover management. As soon as it switched to Windsor management we began having issues. -our dog was attacked on 5 different occasions (took one of our neighbors dogs getting attacked too for them to finally do something). We felt very unsafe taking our dog out because of the lack of action on managements part. I also travel for work quite a bit so it was unsettling that my fiancee would have to deal with these issues alone. -parking is a mess -charged for carpet that had "excessive body oil" they sent pictures and was absolutely not the case as we had it professionally cleaned. Also, what's the pet deposit even for? Our dog has coarse hair and has never been oily. We are also extremely clean people so this was beyond frustrating. -Amber is a new manager and it showed. Set up a time to meet with her in person to discuss some issues, left work early, and she wasn't there. Got

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Windsor Communities responded to this review: August 12, 2020

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