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3.2/5
Overall Score
Layout
Build Quality
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12 Reviews sorted by:
Positives: new building close to campus
Negatives: very poor management
Comments: As long as you know that this is a glorified dorm you will curb your expectations. The building is new but is taking a pretty good beating already which affects garage gates and elevators etc. Security is dicy with a recent incident that ended up having one of the elevators look like a CSI crime scene. The e-mail about an "incident" was not reassuring. The management of the complex is poor and has already changed once. My favorite outcome of this change is the new payment portal. No proper communication just a late charge and the offer to contact their legal department with complaints. Apparently good management is a challenge in this industry. They clearly depend on parents forking out top dollar in a next resident up world. They know you will be there for a limited time only and could NOT care less about individual tenants period. I would give them zero stars if that was an option. Save yourself some serious money and pass on this overpriced dorm with sorry management.
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Wood Partners responded to this review:
July 02, 2020
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Positives: Kid and pet friendly
Negatives: Wish they had valet trash service like some of the other properties
Comments: My family and I love living at the slate at Andover. The apartments have great layouts with a beautiful modern design. The new management, leasing agents and maintenance team are doing a phenomenal job at keeping the property well kept and clean and beautiful. They are all so kind and eager to help fix any problems that may arise. The pool is always at the perfect temperature and so clean. The resident events that they have are awesome and such a great way to socialize with the other residents. I highly recommend living here especially if you have children or fur babies because they are very welcome here.
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Wood Partners responded to this review:
July 02, 2020
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Positives:
Comments: Hi Friends ,
This is worst place to live , I was tenant of this apartment for almost 9 months , because of my lease period.
First of all each building has only 1 elevator , which works only when you get lucky , it was working only 4 days in a week many times when we were guest at home, elevator was not working and we have tell them to use stairs and come, which was very embarrassing situation .
Then maintainance issue , after you complain minimum period they respond was 48 hours sometime even longer than that.
And finally at move out , they gave me high and unexpected bill , so extra careful about that .
So please consider other option before renting apartment at this place .
Thanks
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Wood Partners responded to this review:
July 02, 2020
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Positives:
Comments: If I could give negative 10 stars I would. The manager, Amber, is beyond rude. They blame all of the problems on "still being under construction". That excuse only goes so far. I've had nothing but problems living here. The communication is bad. They don't want to make your stay pleasant, but yet what you to keep spending your hard earned money renting here. I paid for a pool view & for the first month I looked at a dirt hole in the ground. The pool was over 2 months behind schedule. I've had black mold twice already in my apartment. I also had a fire ant infestation. They just implemented a rule that now all guests have to park in one of the SIX guest spaces in front of the office. I've tried to get out of my lease already because this is a very unpleasant place to live, but of course they want an insane amount of money. Don't get stuck here like I did.
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Wood Partners responded to this review:
July 02, 2020
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