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3.7/5 Overall Score
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3 Reviews
June 23, 2020
Positives: Horrible Negatives: Wrong Color Scheme Comments: I bought a unit with the light color scheme, and the color scheme I got was the dark one. I informed the Rize employee during the walk through and they informed me someone will contact me about my concerns. What they did instead was send me a completion notice ignoring my concerns about the wrong color. All they told me was the color does not affect the value. How would you feel if you bought a car and it came in the wrong color and you tell your customer that the color does not affect the value of the car. I can't believe this is the type of service they give. I have called them on multiple occasion and received no call back.

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Rize responded to this review: August 08, 2020

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April 27, 2020
Positives: Large window, large patio, reasonable quality (still new, need to find out) Negatives: Bad customer service, change floor plans so you may not get what you want Comments: I am a buyer of goldhouse. I found out my balcony size are about 10% smaller than in the original contract. I got the larger balcony unit and paid extra $20,000 for the extra large balcony. ( originally should be about 250 sq ft bigger, now only 150 sq ft bigger) I sent three emails and talk to walk through representative, left voice message on your phone number but so far no any response regards my question. (About 3 months past since I found out from 9th Amendment) I posted my question on their Facebook and Twitter, no response but twitter message was deleted! So they did read it! Not sure if any person responsible for this issue?

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Rize responded to this review: August 08, 2020

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January 30, 2015
The user has left no comments
Rize responded to this review: August 08, 2020

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