Layout
Build quality
Amenities
Location
Customer service
3
CT
Chaleste Thompson
Owner
Positives: I was excited at first... thats a positive
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Negatives: All downhill after we handed over the money. The builder is a scam. Damaged items in our home were never repaired. The builder made empty promises to fix things and never did.
Comments: The worst home buying experience we have ever had. This builder is dishonest to the point where it is criminal. The manager lies through her death about repairing things and builder codes. She should not be in the position she is in.
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Response from Beaverhall Homes
March 29, 2024
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SB
sam brown
Owner
Positives: Good view.
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Negatives: Poor supervision resulting in poor workmanship throughout!! Cheap materials. Constant problems with elevators, floods wreaking damage on units, etc., etc., etc. Poor lines of communication.
Comments: Never buy from this builder!!!!! Company very slow to finish build!!
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Response from Beaverhall Homes
March 29, 2024
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Jeff Lee
Owner
Positives: Good design, good floor plan, good location
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Negatives: Design centre location, POOR CUSTOMER SERVICE ON PDI
Comments: I don't think the customer service was done professionally over the whole process with Mercer. and the fact that i was 2 days were given in between PDI and Occupancy made me feel very bad. I wish Beaverhall could really try to think where buyers are coming from and improve their service.
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Response from Beaverhall Homes
March 29, 2024
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